Delivery & Shipping

Each order is prepared and shipped within 24 to 48 hours (business days) from France, upon payment validation.

• Colissimo — home delivery in 2 to 3 business days
• Mondial Relay — pickup at a relay point in 3 to 4 business days
• Professional shock-proof packaging, console protected with each shipment

Shipping is free on orders over €200 to mainland France, the entire European Union and Switzerland. No promo code needed — the discount is applied automatically at checkout.

We ship worldwide from France. Standard shipping rates:

• Mainland France — €7.99 · free over €200
• European Union (Belgium, Germany, Spain, Italy, Portugal, Netherlands…) — €22 · free over €200
• Switzerland — €40 · free over €200
• French Overseas Territories — €15
• Non-EU Europe (Andorra, Monaco, Turkey…) — €25
• United Kingdom, United States, Canada, Japan, Australia… — €40
• Latin America — €25 · Africa — €30 · Asia & Middle East — €45

Free shipping on orders over €200 to mainland France, the European Union and Switzerland. An Express option is offered in every zone — it remains paid. The exact rate is shown at checkout once you enter your address.

For customized consoles, allow 3 to 7 additional business days for preparation before shipping. The exact timeframe is indicated on each product page.

An email with your tracking number is sent automatically upon shipment. Real-time tracking on the Colissimo or Mondial Relay website.

Contact us within 48 hours following the scheduled delivery date. We handle the process with the carrier and offer you a solution: replacement or refund according to your preference.