配送与运输

Each order is prepared and shipped within 24 to 48 hours (business days) from France, upon payment validation.

• Colissimo — home delivery in 2 to 3 business days
• Mondial Relay — pickup at a relay point in 3 to 4 business days
• Professional shock-proof packaging, console protected with each shipment

Delivery is free for purchases over €199 across the entire store. No promo code needed — the discount is applied automatically at checkout.

We deliver to mainland France and Belgium. For any other destination (DOM-TOM, Switzerland, Luxembourg…), contact us before placing an order.

For customized consoles, allow 3 to 7 additional business days for preparation before shipping. The exact timeframe is indicated on each product page.

An email with your tracking number is sent automatically upon shipment. Real-time tracking on the Colissimo or Mondial Relay website.

Contact us within 48 hours following the scheduled delivery date. We handle the process with the carrier and offer you a solution: replacement or refund according to your preference.