Yochamida

General Terms and Conditions of Sale

Article 1 — Seller Identification

This site is operated by :
Vasouleymane SOUMAHORO — Sole Proprietor (EI)
Trade name: Yochamida
Address: 77720 Mormant, France
SIRET: 939 206 603 00010
APE Code: 47.91B
Email: yochamida@gmail.com

Article 2 — Products

The products offered are refurbished and/or customized game consoles. Stocks being limited, any order is subject to availability at the time of validation. The photographs are contractual within the limits of the artisanal nature of the customizations.

Article 3 — Prices

Prices are indicated in euros (€). VAT not applicable, article 293 B of the CGI (VAT exemption) — no VAT is therefore charged. Delivery is free for purchases over €199. Below this amount, delivery fees are calculated and displayed at checkout.

Article 4 — Order

The order is final upon receipt of the confirmation email. Yochamida reserves the right to cancel any order in case of product unavailability, with a full refund within 14 days.

Article 5 — Payment

Payment is made online via the methods offered at checkout, all secured by SSL encryption. The debit occurs upon order validation.

Article 6 — Delivery

Shipping within 24 to 48 working hours from France, via Colissimo or Mondial Relay. Estimated time: 2 to 4 working days. Service areas: mainland France and Belgium. A tracking number is sent by email as soon as the shipment is made. Yochamida cannot be held responsible for delays attributable to carriers.

Article 7 — Right of Withdrawal

In accordance with article L221-18 of the Consumer Code, the Customer has 14 calendar days from receipt to exercise their right of withdrawal, without justification or penalty. Notification to be sent by email to yochamida@gmail.com. Return shipping costs are the responsibility of the Customer. Refunds are made within 14 days from receipt of the return.

Exception: Custom-configured consoles are excluded from the right of withdrawal, except for technical defects noted upon receipt (art. L221-28 of the Consumer Code).

Article 8 — Legal Warranties

All products benefit from the legal warranty of conformity (art. L217-4 to L217-12 C. Conso.) and the warranty against hidden defects (art. 1641 to 1648 C. Civil). In addition, Yochamida offers a 30-day commercial warranty on any technical defect noted after receipt.

Article 9 — After-Sales Service

For any claims: yochamida@gmail.com — response guaranteed within 24 hours.

Article 10 — Disputes

In case of a dispute not resolved amicably, the Customer can resort to free consumer mediation via www.mediation-conso.fr. French law is applicable. Any dispute falls under the jurisdiction of French courts.